Will I be charged when I’m on holiday?
Yes, unfortunately, there can be no refunds for sickness or holidays. Our fees are calculated […]
Read moreMost of nurseries offer either an extra hour or half-hour of flexibility either side of the day (please check out your nursery’s fee sheet for more details) – this is charged in 15-minute increments at a proportion of the hourly rate. If possible we ask that you provide 24 hours notice of this, but of course, we understand if you’re running late due to overrunning commitments, and as such we’d just ask you to let us know you’d be dropping off earlier/picking up later as early as possible.