Customer policies & procedures

At N Family Club we are proud of where we work and want your friends to work with us too.

The “Refer a Friend” bonus is discretionary and does not form part of any employee’s contractual terms of employment. N Family Club reserves the right to amend this policy at any time at its sole discretion.

There are no limits on the number of referrals you can make.

Exclusions are where the person has already been referred to us by another/agency/already known by the company.

Employee Referral

To “refer a friend“, start by asking your friend to apply for the role online and then email our careers team (careers@nfamilyclub.com) with their name and the job they applied for. Your referral will then be tagged in their application.

The “refer a friend” bonus will be paid to you via your salary once your friend has passed their probation. This will be paid as a bonus and will be liable for Income Tax and National Insurance.

This can only be paid to you if you are still an employee of the company at the time your friend passes their probation.

Customer/Other Referral

Please ask your referral to apply for the role online and let your Nursery Manager know who will update our HR Department with their Name and the job they applied for.