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olivia@nfamilyclub.com

Once my days at nursery are confirmed, am I able to swap a day?

Subject to availability, you can purchase extra ad hoc days at the standard daily rate. Ad hoc days can be booked a maximum of two weeks before the requested date.

In cases of healthcare or childcare emergencies, we can offer up to a maximum of 5 emergency day swaps per year, subject to availability. An agreed emergency day swap is to be used in the same calendar month as the absence. Bank holidays and nursery closures are exempt.